Hospice allows patients and families to embrace life to the fullest extent while providing superior medical , emotional, and spiritual end of life care. Hospice is committed to the expectations and needs of each patient and family.

Our ability to immediately respond to the needs of those we serve, our increased communication and overall delivery of services clearly sets us apart from other hospice services.

Gateway views the patient and family as individuals with unique needs that require special consideration... we put our patients and families first.

• Immediate Response
  • On Site eligibility screenings, evaluations and information patient and family consultations
  • Intake begins processing referrals immediately to ensure family, physician and facilities all have information needed for smooth admission.
• Coordinated Plan of Care
  • Plan of Care meetings scheduled upon admission to ensure a coordinated care plan between hospice and facilities
• Increased Communication
  • Plan of Care meetings scheduled upon admission to ensure a coordinated care plan between hospice and facilities
• Personalized/Individual Patient Care
  • Dedicated hospice teams to ensure good rapport and patient comfort
  • Personalized plan of care for each individual patient needs
• Full–Time on Call RN’s
  • Consistent and dedicated RN’s for after hours
  • 24/7 availability for patient visits
  • Pro-active on call visits to decrease patient/family crisis
• Customized Services
  • Community Liaison establishes facility profile, as needed, to meet unique needs of patient and provider
• Open Access/Benevolent Care
  • Gateway admits hospice eligible patients regardless of payer source

• Community Outreach
  • Emphasis on providing end of life resources and support to community and health care professionals
• Unique Services
  • Continuing education units for PCH and SNF Administrators, RN & SW’s
  • In-Services for staff development
• Scheduling/Communications
  • Weekly faxed schedules and visits
  • Any change to daily visit of hospice patient communicated to provider/patient/family
• Weekend Follow up
  • Weekend visit availability
  • Care/Counseling services available weekends
• Social Worker and Spiritual Care on-call Services
  • 24/7 availability of Spiritual Care/Counseling support for families and patients
• Bedside Vigil
  • Vigil support program available for patient/caregiver by extensively trained volunteers
• Community Based and locally owned
  • Decision process streamlined and timely
  • Grass roots approach to end of life care and serving community
  • Involvement in community organizations and services-a trusted neighbor